PowerSchool’s SwiftK12 is a notification system loaded with new features that will make it easier for us to keep in contact with your family and allows you, the end user, to set the preferences of communication. To guarantee the messaging system is used efficiently, we will need to confirm your contact information is accurate and up-to-date at all times.
PowerSchool allows our school to send messages using email, voice, and text messaging. Voice calls will be sent with the school number as the caller ID number. Voice calls will be sent with 250-367-3800 as the caller ID number. You may want to add these phone numbers to your address book to help you recognize incoming calls from the school easily. Please note you will not be able to reply to text messages sent from the school or district. For email, please add email@example.com to your contact list so that spam filters do not flag the emails.
SwiftK12 is integrated with the existing PowerSchool Parent Portal. If you log-on to the Parent Portal you will be able to see all the contact information our school has listed for you. Within this section of the Parent Portal, you will also be able to choose your communication preferences based on message category, such as School Closures or Student Bulletins, and message type (email, voice and/or text message). You may uncheck any message category except for Emergency Messages.
Your account will require you to have both a Parent Access ID and Parent Access Password that were distributed at registration.
Setting up your parent preferences in PowerSchool is your responsibility. By default, every message type and field will be selected for every category. You will receive messages to every contact field shown and every message category that has all three message types chosen. Tolls and charges associated with receipt of messages from the school are your responsibility and not the responsibility of the school.
This is an automated service, when entering phone numbers please do not use work phone numbers that you do not directly answer. Primary contacts for phone and email, in addition to announcements and school closings, will be used for attendance notifications. Attendance calls are for student safety, please use a number and emails that will contact you during the day. Alternate contact phone numbers and student cell phone numbers can be added for emergency calls, general announcements and school closing notifications.
Each message offers an opt-out link. Be aware this opts you out of all notifications: emergency, attendance, and school cancellations. If you want the phone number to receive emergency notifications while not receiving additional phone calls we suggest leaving the number but marking the preferences as needed.
Emergency messages are always sent with all three message types (email, text, and voice calls) and to every contact field shown even if you have opted out. Emergency messages will be labeled as such so you will know it is an actual emergency.
Attendance notifications are an important part of security for your student so that you and the school receive the necessary notification of your student’s presence at school. Please use a number and emails that will contact you during the day.
Only parents will have access to set whether messages from Power Announcement are sent to the Student Email. Student emails are set to the school provided email.
If you have any questions, please contact your student’s school. We hope this new school notification system is easier to manage, giving you the flexibility to change how you are contacted.